Information

Shipping & Delivery

For all items which are available to purchase directly through our website you will find both a Mainland UK and Mainland US price quoted on each items individual description page.

Mainland UK Delivery

All items will be delivered by either one of our own dedicated vans, or occasionally at busy periods, by one of our trusted specialist antique furniture carriers. This ensures that all purchases are handled with the maximum care possible at all times.

We try to ensure that items are delivered to their destination within a maximum of 14 days from receiving cleared funds, we do occasionally have busy periods during which this is simply not possible. You will however always be kept up to date with regards to the timescale and progress of your delivery should it be unfortunately delayed.

All customers will be contacted directly by either one of our own team, or somebody from our nominated delivery company, to arrange a date which is convenient for all parties. If at any stage you are concerned regarding your deliveries progress then please do email us info@timmsantiques.com for an update.

Mainland USA Delivery

All items shipped to the USA will be safely and securely packed by one of our specialist shipping companies and dispatched via front door delivery as soon as is practically possible following cleared funds being received. We try to ensure that items have reached their destination within a maximum of 8 weeks from payment, although in reality 3-4 weeks is a much better estimate of timescale.

Please be aware that although rare, some shipments can be held for an unspecified amount of time, for inspection by US Customs on arrival, before being cleared for delivery. Again, although rare, some items can attract import duties, customs fees and local taxes payable by yourself, which we have no control over and cannot be held responsible for.

Other Destinations

We are of course able to facilitate and arrange delivery/shipment to all other regions of the UK and World, including even some of the most remote locations. Please do get in touch directly with us regarding the item and let us know your specific requirements to enable us to obtain and supply a quote specifically tailored to your needs.

Cites Regulation & Licences

Due to a change of the UK regulations in early 2017 concerning the export outside the EU of items containing any variant of the extended Rosewood family, a CITES licence will almost certainly be required to enable you to export the item from the UK legally. All of these items can be exported legally providing they were made prior to 1947. Our shippers can obtain this on your behalf at a cost of £85 which will be added to the shipping quote provided, or you can obtain this yourself. The licences can take up to 15 working days to be issued by DEFRA. Please also be aware that your country's Customs (especially USA) can still hold your item for inspection, and reserve the right to refuse importation. These are extremely unlikely events, but we feel it important to make you aware that this is a possibility, no matter how remote.

For further and more in depth information regarding CITES regulations you can view our trade associations website here http://www.bada.org/index.pl?id=2253

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